Building the customer-driven dealership is so much more than saying thank you after the sale. It’s about creating tangible value for customers. At the AED Executive Forum I’ll discuss how, where, when and why customers buy. And, I’ll cover how dealers are shifting their businesses to anticipate as opposed to react to customer needs.
For more information about the event visit the link below:
http://www.aednet.org/forum/index.cfm
